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I looked in Acer's web site for the proper drivers for your system, please get in contact directly with Acer to gather the instruction to update the BIOS to the latest version, 1.22 and install Chipset driver version 10.1.1. (released ), supports 11th Gen and older processors. Version 7.0.0 supports 12th Gen and newer processors. La versión 7.0. Without one, it will be impossible to link your validation with your account later. This problem could be related to the chipset, the BIOS version the drivers or even the Operating System. This download page contains two versions of Intel Processor Identification Utility for Windows. Esta página de descarga contiene dos versiones de Intel® Processor Identification Utility para Windows. If you submit it, you will receive an email with your ID (nothing more).

Keep in mind that the OEM (Original Equipment Manufacturer) creates a lot of customizations on their laptop, they can enabled/diabled features and functions of the device. There are some reports that state, as you mentioned, that the Virtualization feature is enabled in the BIOS but the Intel® Processor Identification Utility shows is deisabled, that could be because of the version of the tool installed, please updated it to : Just to confirm the Intel® Core™ i7-7700HQ Processor does support Virtualization, both (VT-x) and (VT-d) as you can confirm in the following link:

Mjfneto, Thank you for posting in the Intel® Communities Support.